# Troubleshooting As Reth is still in alpha, while running the node you can experience some problems related to different parts of the system: pipeline sync, blockchain tree, p2p, database, etc. This page tries to answer how to deal with the most popular issues. ## Database ### Slow database inserts and updates If you're: 1. Running behind the tip 2. Have slow canonical commit time according to the `Canonical Commit Latency time` chart on [Grafana dashboard](./observability.md#prometheus--grafana) (more than 2-3 seconds) 3. Seeing warnings in your logs such as ```console 2023-11-08T15:17:24.789731Z WARN providers::db: Transaction insertion took too long block_number=18528075 tx_num=2150227643 hash=0xb7de1d6620efbdd3aa8547c47a0ff09a7fd3e48ba3fd2c53ce94c6683ed66e7c elapsed=6.793759034s ``` then most likely you're experiencing issues with the [database freelist](https://github.com/paradigmxyz/reth/issues/5228). To confirm it, check if the values on the `Freelist` chart on [Grafana dashboard](./observability.md#prometheus--grafana) is greater than 10M. Currently, there are two main ways to fix this issue. #### Compact the database It will take around 5-6 hours and require **additional** disk space located on the same or different drive equal to the [freshly synced node](../installation/installation.md#hardware-requirements). 1. Clone Reth ```bash git clone https://github.com/paradigmxyz/reth cd reth ``` 2. Build database debug tools ```bash make db-tools ``` 3. Run compaction (this step will take 5-6 hours, depending on the I/O speed) ```bash ./db-tools/mdbx_copy -c $(reth db path) reth_compact.dat ``` 4. Stop Reth 5. Backup original database ```bash mv $(reth db path)/mdbx.dat reth_old.dat ``` 6. Move compacted database in place of the original database ```bash mv reth_compact.dat $(reth db path)/mdbx.dat ``` 7. Start Reth 8. Confirm that the values on the `Freelist` chart is near zero and the values on the `Canonical Commit Latency time` chart is less than 1 second. 9. Delete original database ```bash rm reth_old.dat ``` #### Re-sync from scratch It will take the same time as initial sync. 1. Stop Reth 2. Drop the database using [`reth db drop`](../cli/reth/db/drop.md) 3. Start reth ### Database write error If you encounter an irrecoverable database-related errors, in most of the cases it's related to the RAM/NVMe/SSD you use. For example: ```console Error: A stage encountered an irrecoverable error. Caused by: 0: An internal database error occurred: Database write error code: -30796 1: Database write error code: -30796 ``` or ```console Error: A stage encountered an irrecoverable error. Caused by: 0: An internal database error occurred: Database read error code: -30797 1: Database read error code: -30797 ``` 1. Check your memory health: use [memtest86+](https://www.memtest.org/) or [memtester](https://linux.die.net/man/8/memtester). If your memory is faulty, it's better to resync the node on different hardware. 2. Check database integrity: ```bash git clone https://github.com/paradigmxyz/reth cd reth make db-tools ./db-tools/mdbx_chk $(reth db path)/mdbx.dat | tee mdbx_chk.log ``` If `mdbx_chk` has detected any errors, please [open an issue](https://github.com/paradigmxyz/reth/issues) and post the output from the `mdbx_chk.log` file. ### Concurrent database access error (using containers/Docker) If you encounter an error while accessing the database from multiple processes and you are using multiple containers or a mix of host and container(s), it is possible the error is related to `PID` namespaces. You might see one of the following error messages. ```console mdbx:0: panic: Assertion `osal_rdt_unlock() failed: err 1' failed. ``` or ```console pthread_mutex_lock.c:438: __pthread_mutex_lock_full: Assertion `e != ESRCH || !robust' failed ``` If you are using Docker, a possible solution is to run all database-accessing containers with `--pid=host` flag. For more information, check out the `Containers` section in the [libmdbx README](https://github.com/erthink/libmdbx#containers).